Rental Agreement

Rental items and what is included

You are renting the items selected in your reservation, not purchasing them. All items remain the property of Ginger Rose Rentals. A collection listed as one rental is one rental item, including its supplied components.

Styled photos are examples only. Rentals are supplied undecorated unless your order expressly states otherwise. Florals, draping, drinks, serveware, and other styling accessories are not included. Check the listed measurements before booking to make sure the rentals fit your vehicle and event space.

Rental period, pickup, and return

Each listed rental includes a three-day pickup rental period unless your order states otherwise. Your booking identifies the pickup and return dates. Coordinate the exact pickup and return times and location with Ginger Rose Rentals before collection; delivery, setup, and breakdown are not included unless expressly arranged in writing.

You are responsible for arranging suitable transportation, enough help to safely move the items, and securing and protecting them during transport. Return every item and supplied component at the agreed time and location. Contact us promptly if you expect a delay. Extensions and date changes require our written confirmation and depend on availability; keeping an item longer does not automatically extend the reservation.

Reservations, pricing, and payment

Provide accurate contact information and review the selected items, dates, and total before payment. Prices are in U.S. dollars. The checkout total shows applicable taxes and accepted discounts. Stripe processes online payments. An unpaid hold is not a paid or confirmed reservation; follow the payment instructions and confirmation supplied for your booking.

Any security deposit, its refund timing, or additional service charge must be disclosed and agreed before it applies. This agreement does not establish a security deposit or a fixed late-return or cleaning fee. The permanent-breakage fee below is separate from the rental price.

Changes, cancellations, and weather

Contact us as soon as possible to request cancellation, rescheduling, or a refund. Changes depend on availability and require written confirmation. Any cancellation or refund policy specifically disclosed and accepted for your reservation applies. This agreement does not establish a fixed cancellation fee or promise a refund for a customer cancellation or change of plans.

Weather does not automatically change your dates or cancel your reservation. Contact us to discuss safe use or rescheduling. If we cannot supply a reserved item, we will contact you to arrange an agreed alternative or a refund for the unavailable rental; we will not substitute an item without your agreement. Nothing here limits rights or remedies available under applicable law.

Condition, care, and safe use

Inspect the rentals at pickup and tell us about existing damage, missing parts, or safety concerns before using them. Photos at pickup and return can help document condition. You are responsible for reasonable care of the rentals while they are in your possession, including transportation, setup, use, and return.

Follow all instructions supplied with the items. Use stable, level surfaces and keep exits and walkways clear. Do not climb, sit, or hang from arches or frames, overload items, alter their structure, or use nails, screws, paint, or adhesives that damage the finish. Ask before attaching decorations or making modifications. Do not lend or subrent the items without our written permission.

Protect rentals from water, open flames, excessive heat, and unsafe weather. Do not use freestanding pieces in wind or other conditions that make them unstable. Stop using any unsafe or damaged item and contact us promptly. Remove your decorations and return the rentals clean and in the condition received, allowing for ordinary wear. Do not attempt repairs without our approval.

Permanent breakage: $80 per rental item

If you permanently break a rented item while it is in your care, you agree to pay an $80 damage fee for that rental item. Permanent breakage means damage that makes the item unusable for its intended rental purpose and cannot reasonably be repaired. The fee applies per rented item, not per scratch or broken component. A collection booked as one rental item counts as one item for this fee.

Ordinary wear, pre-existing damage, and minor cosmetic marks that do not constitute permanent breakage do not trigger this fee. For example, permanently breaking two separately rented items results in a total damage fee of $160.

Report damage or missing items promptly. We will document permanent breakage and provide an explanation and invoice before requesting payment, and you may contact us to discuss the assessment. The $80 fee is the agreed charge for that permanent breakage; we will not add a second replacement charge for the same breakage. This agreement does not authorize automatic charges to your payment card. Loss, theft, or repairable damage must be reported and addressed with us; no separate fixed fee for those situations is established here.

Responsibilities and applicable rights

You are responsible for your use and handling of the rentals and for following the care and safety instructions. Ginger Rose Rentals remains responsible for its own obligations under this agreement and applicable law. This agreement does not waive liability that cannot lawfully be waived or limit your nonwaivable consumer rights.

Contact us first about a concern so we can work toward a resolution. Applicable law governs this agreement. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Electronic acceptance and your copy

By selecting “I have read and agree to the Rental Agreement” and submitting your booking, you confirm that you have reviewed this agreement and your reservation details, have authority to make the reservation, and intend that action to be your electronic acceptance. We keep the accepted agreement and its version, your name, and the acceptance time with your booking.

You can print or save this page using your browser, or contact us for a copy of the agreement associated with your booking. Contact us before booking if you need help accessing it. Updates to this page do not change the version accepted for an existing booking; changes to that agreement require mutual agreement. Rental agreement acceptance is separate from text messaging consent. Our Terms of Service and Privacy Policy provide additional website and privacy information.

Contact Ginger Rose Rentals

For help with text messages, your reservation, or your personal information, contact Ginger Rose Rentals at erb0965@gmail.com or call (385) 537-1567.

Read our Terms of Service and Privacy Policy.